Merch FAQs – Turned Yellow

Merch FAQs

PRINTING LOGOS AND OTHER COPYRIGHT MATERIAL

Please note that we are not legally able to print illustrations that contain materials such as logos or characters of which we do not own the rights. For example, we can not print an illustration that contains the Coca-Cola logo. Thanks for your understanding.

WHEN WILL MY ORDER SHIP?

We print and fulfill all our products on demand once we receive your order. Please be advised that orders will have to be fulfilled first before handling them to carriers for shipment. It takes 2-7 business days to fulfill orders. Your selected shipping method only starts counting once the fulfillment is completed. Our average shipping time for US orders is 4 business days depending on the order's destination. International orders shipment may take 5-20 business days.

WHAT IS YOUR RETURN POLICY?

Due to the nature of this product being custom, we do not accept returns other than when the product is damaged or incorrectly printed. Please note that incorrectly printed means that the product has been printed differently from the mockup photo provided upon the completion of your order.

DO YOU OFFER BULK PRICING?

We offer bulk pricing on a very limited basis. Please email merch@turnedyellow.com if you are interested in buying 7+ pieces.

WHO DO I CONTACT FOR PRESS INQUIRIES?

For all press inquiries email: merch@turnedyellow.com and your email will be forwarded to the best person!

INCHES OR CENTIMETERS?

All pieces are in inches.

WHAT CARRIER DO YOUR ORDERS SHIP?

Most U.S. orders are shipped via UPS.

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We accept Visa, Mastercard, Amex, and Discover cards. You can also pay using Apple Pay, Google Pay, or Shop Pay.

WHO DO I CONTACT FOR ANY OTHER QUESTIONS?

Email: merch@turnedyellow.com